RETURN POLICY

We want you to be 100% delighted with your purchase from The Lock Locker! If you are unhappy with your purchase for any reason, you may return it within 30 days for a full refund (less promotional discounts and shipping charges).

Returned items must be in new, unused condition with all original packaging intact and tags attached.

The Lock Locker stands behind the quality of all the products we carry. If you receive a defective or damaged item, please call us at (855) 777-2948 or e-mail us. We will pay for return postage for damaged or defective merchandise.

To ensure that you receive full credit for your returned item, returns should be sent insured with tracking number via USPS, Fedex or UPS to:

Life Simply Inc.

5200 Clark Ave # 1131
Lakewood, CA
90714-1131

Please enclose your original packing slip along with a note stating the reason for your return.

 Sales Tax

By law, we are only required to collect sales tax on orders shipped within the State of California.

Special Orders

Don’t see what you’re looking for? Please contact us by e-mail or phone and see if it can be special ordered! We are more than happy to do this when we can. Please note, however, that since special ordered items are not normally carried in our inventory, they must be pre-paid and cannot be returned.

Bulk/Wholesale Orders

We have proudly taken orders in large quantities from Locksmiths for their stores and Realtors who will give them as “closing gifts” to their clients. We do have special pricing and would love to discuss an order that will fit your needs. Please call or e-mail us we are happy to help.

Still Have Questions?

Please feel free to contact us. We love hearing from you and are happy to be of service. You can reach us between the hours of 9:00 a.m. and 6:00 p.m. Pacific time, Monday through Friday, or any time via e-mail.

E-MAIL:
customercare@thelocklocker.com

TELEPHONE:
(855) 777-2948 (within the continental US)

Expect a fast, friendly reply within one business day!